Privacy Policy

Last Updated: September 1, 2025

Overview

This Privacy Policy applies to your use of the website and services offered by Brand Merchants Network LLC ("Yucca Health," "we," "us," or "our"). By accessing or using our website, you agree to the terms outlined in this Privacy Policy and consent to the collection and use of your information as described. If you do not agree with this policy, discontinue use of the website.

This Privacy Policy is intended for users residing in the United States. If you are accessing the website from outside the United States, this Privacy Policy may not apply.

Minors

Our website is not intended for children under 13, and we do not knowingly collect information from anyone under 18 without verified parental or guardian consent. If we discover personal information from a child under 18 without consent, we will delete it promptly. If you believe we have collected such information, please contact us at hello@tryyucca.com.

Personal Information We Collect

We may collect the following types of information:

• Personal Information: Name, contact details (email, phone number, address), demographic data, and billing information.
• Account Information: Username and password.
• Device Information: IP address, browser type, operating system, and browsing activity.
• Location Information: Approximate geographic location based on your device.
• Usage Information: Interaction history with the website.

Medical Information

If you request treatment through our telehealth services, we may collect:

• Medical history and demographic details for diagnosis or treatment.
• Current health conditions, medications, or complaints shared with providers.

How We Collect Information

We may collect information directly when you:

• Register an account.
• Complete forms or surveys.
• Purchase products or services.
• Communicate with us via the website.

We also use cookies and similar technologies to collect usage data. Cookies help us understand your browsing preferences and improve website functionality.

How We Use Personal Information

We may use your information to:

• Provide and improve our services and products.
• Fulfill requests and process transactions.
• Communicate important updates or marketing materials (with your consent).
• Analyze user behavior to improve website performance.
• Comply with applicable laws and regulations.

Information Sharing

We may share your information with:

• Healthcare Providers for telehealth services.
• Pharmacies within our network for prescription fulfillment.
• Third-Party Service Providers that support our business operations.
• Regulatory or Legal Authorities as required to comply with applicable laws.

We do not sell your personal information to third parties.

Your Choices

You have the right to:

• Opt-out of marketing communications.
• Adjust cookie preferences through your browser settings.
• Update or delete your account information.

To exercise these rights, please contact us at hello@tryyucca.com.

Security

Yucca Health takes reasonable steps to protect your personal information. However, no system is completely secure, and we cannot guarantee the security of your data.

Updates to this Privacy Policy

This Privacy Policy may be updated periodically. Changes will be reflected on this page, with the effective date noted above. Continued use of our website signifies your acceptance of any updates.

HIPAA Privacy Statement

This Notice of Privacy Practices ("Notice") describes how Yucca Health may use and disclose your Protected Health Information (PHI) to carry out treatment, payment, or healthcare operations and for other purposes permitted or required by law. It also describes your rights regarding your PHI.

We are required by law to maintain the privacy of your PHI, provide you with this Notice of our legal duties and privacy practices, and abide by the terms of this Notice.

Uses and Disclosures of PHI

We may use and disclose your PHI for:

• Treatment: Coordinating or managing your healthcare, including communications with other providers.
• Payment: Billing and collection activities, including communications with insurance companies.
• Healthcare Operations: Quality assessment, improvement activities, case management, accreditation, licensing, and audits.
• As Required by Law: Federal, state, or local law.
• Public Health and Safety: Reporting disease, child abuse, reactions to medications, or exposure notifications.
• Health Oversight Activities: Audits, investigations, inspections, and licensure.
• Judicial and Administrative Proceedings: Court orders, subpoenas, or lawful processes.
• Law Enforcement: Certain reporting requirements or compliance with legal process.
• Research: Approved research projects with privacy protections.
• Organ and Tissue Donation: If you are an organ donor.
• Workers’ Compensation: Work-related injury or illness programs.
• Military and Veterans: As required by military authorities.
• Inmates: To correctional institutions or law enforcement with custody.

Your Rights Regarding PHI

You have the following rights:

• Inspect and Copy: Access your PHI, subject to certain exceptions.
• Amend: Request corrections if you believe your PHI is inaccurate.
• Accounting of Disclosures: Request a list of certain disclosures of your PHI.
• Request Restrictions: Ask us to limit certain uses or disclosures.
• Confidential Communications: Request we contact you in specific ways.
• Paper Copy: Request a paper copy of this Notice.
• Breach Notification: Be notified in the event of a PHI breach.

Transmission of PHI

Yucca Health ensures that electronic transmission of PHI complies with HIPAA, including Secure-Socket Layer (SSL) or equivalent technology.

Changes to This Notice

We may change this Notice and the revised version will apply to all PHI we maintain. The effective date is provided at the top of this document.

Complaints

If you believe your privacy rights have been violated, you may file a complaint with our Privacy Officer or with the Secretary of the Department of Health and Human Services. You will not face retaliation for filing a complaint.

Contact Information

Brand Merchants Network LLC (d/b/a Yucca Health)

9350 Wilshire Blvd, Suite 203

Beverly Hills, CA 90212

(888) 388-1878

hello@tryyucca.com